Season 3 · Episode 9 of 9 · 1:19
How to get help in TailorSync, in your own language
TailorSync has its help inside the app: open Help from the sidebar to search step-by-step guides in your own words, ask the help assistant in your own language, or open a support ticket when you need the TailorSync team. This last episode of Season 3 goes through each, and the shortcut that finds a guide from any page.
Watch on YouTubeWhat the video covers
- 1Open Help. When you get stuck, open Help from the sidebar. Every part of the app has its own guides, with steps and pictures.
- 2Search in your own words. Type what you want to do, like
close the till, and open the guide it finds. Each guide goes step by step, with the screen as you will see it. - 3From any page. Press Command K (Ctrl K on Windows) and type what you need. Matching guides show up under Help.
- 4Ask the assistant. Click the round help button and type your question in your own words, in your own language. It answers from the Help Center guides, in the language you asked in, and links the guide it used.
- 5A closer look. The TailorSync AI episode Help in your language shows the assistant answering a spoken question and reading a screenshot.
- 6Talk to us. Still stuck? Open Support and click New ticket. Say what is wrong and add a screenshot if it helps. The TailorSync team replies in the ticket.
Transcript
Everything the video says, under its chapters. Click a time to play the video from there.
Find a guide
When you get stuck, open Help from the sidebar. Every part of the app has its own guides, with steps and pictures. Search in your own words. Type close the till, and open the guide it finds. Each guide goes step by step, with the screen as you will see it. From any page, press Command K and type what you need. Matching guides show up under Help.
Ask the assistant
Or ask the assistant. Click the round button, and type your question in your own words, in your language. It answers from these guides, in the language you asked in, and links the one it used. For a closer look, watch Help in your language, in the TailorSync AI series.
Talk to us
Still stuck? Open Support and start a new ticket. Say what is wrong, and add a screenshot if it helps. We reply right here. That's the end of Season 3. Thanks for watching.