Who builds TailorSync?
TailorSync is built by the family behind a UAE tailoring company with thirty years at the counter and in the workshop. We built it because the generic retail POS and ERP systems never understood how a tailoring business works: deposits on custom orders, measurement profiles you can reuse years later, delivery-date promises, alteration queues and fabric that vanishes mid-season.
Is TailorSync made for abaya and kandura shops?
Yes. It is built for abaya boutiques, kandura tailors and bespoke tailoring houses, with saved measurements, deposits on custom orders, delivery-date tracking and per-branch operations.
Can it handle both retail sales and custom orders?
The POS handles walk-in and account sales, and the orders module tracks bespoke work and alterations through to delivery. A customer can have both in the same record.
Are the invoices VAT-compliant for the UAE?
Invoices are FTA-compliant with sequential, gap-free numbering, and support tax-inclusive or tax-exclusive pricing. Tax reports are built in, with AED as the default currency.
Do I need to install anything?
No. TailorSync runs in any browser on the counter PC, a laptop or a tablet, and a second branch sees the same information.
Is there a simpler screen for counter staff?new
Yes. Staff who can use the till can switch to Simple mode in the top bar, on every plan. It keeps the Counter, Orders, Customers, Today and Help, with big buttons and one question per screen. Each device remembers its own mode, and stock, purchases, money reports and settings stay in Advanced mode.
Can I attach photos to an order?new
Yes. Add the customer’s reference photos to each garment line when you take the order, or later from the order page. The same line takes a trial fitting date, and you mark the trial done when the customer has tried the garment on.
Can fabric suppliers and wholesalers use TailorSync, or is it only for tailors?
TailorSync isn't tailoring-only. Fabric and textile suppliers stock rolls by the metre, trims shops sell buttons and thread by the piece, and wholesalers set credit limits and payment terms per account, all on the same inventory, purchasing and invoicing that bespoke tailors use. If you buy, stock or sell in the UAE and GCC apparel trade, the platform is built for you.
Does it issue FTA-compliant credit notes for returns and cancellations?
Yes. Refund a POS sale, cancel a paid invoice, or reverse a paid order, and TailorSync raises a tax credit note automatically, linked to the original invoice and compliant with FTA Articles 60 and 62. There is nothing to fill in by hand, and the VAT adjustment flows straight into your VAT report.
Can my staff get help in their own language?
Yes. The in-app AI assistant answers in the language the question is asked in, typed or spoken. Ask it how to do something on the register or in Orders and it replies in the language you used, then links you to the exact help article. Arabic replies read right to left.
Can customers track their order and download their own invoice on WhatsApp?
Yes. Send a customer a link on your own WhatsApp instead of printing or emailing a PDF. They confirm their phone number, see every order they have with you, and download the invoice themselves. The link belongs to the customer rather than a single order, so it keeps working the next time they buy from you.
Can I run TailorSync from ChatGPT, Claude or Gemini?
Yes. You can connect any of the three to your TailorSync account, ask about your orders and money, and have it take orders, record payments and mark orders ready. The owner switches it on in Settings and decides whether assistants may make changes at all, and each person chooses again when they connect.
