Setting up a tailoring shop in TailorSync, from scratch to your first order

TailorSync keeps two kinds of information. There is the shop-wide setup you enter once, your company details, tax registration and prices, and there is the daily work that leans on it, the orders, sales and payments. Get the first kind right in your opening week and the rest turns fast, because every invoice already carries your logo and VAT rate, and every returning customer keeps their measurements. Nearly all of the setup lives in Settings, and the shop-wide sections show for a tenant admin, which is the account you signed up with.

Finish the Business section before you sell anything, because its numbers flow into every document you print. The top half is your identity: company name, logo (JPG, PNG or WEBP up to 5 MB), brand colours and contact details. Below it, Financial Settings holds the money rules. Your country sets the currency and VAT rate, and your Tax Registration Status decides whether tax is charged at all: Tax Registered if you hold a TRN, Not Registered if you are below the threshold, Tax Exempt if you are legally exempt. Registered shops can set different rates for retail walk-ins and wholesale accounts. One Save Changes button at the foot saves the whole section, with the logo the exception, since it has its own Upload button.

Inventory holds what you sell, and each item is one of two types. A product is physical stock you count, like fabric by the metre or buttons by the piece; it tracks quantity and warns you when it runs low. A service is work with no stock behind it, like abaya stitching, jallabiya stitching or alterations; it carries a cost and a selling price so your margin is tracked, but no quantity. You need a category before you can add anything, so create Fabric or Accessory first, then add items. Each product also needs a SKU that is unique in your shop.

A customer lives in Clients, as either Retail (an individual) or Wholesale (a business account with a company name, TRN, credit limit and payment terms). The phone number is required and has to be unique, which is what keeps duplicates out; you pick the country from the flag menu and TailorSync stores the number in international form, like +971 50 123 4567. Open the customer's Measurements tab and save a named set, for example Standard or Wedding Kandura. Because the numbers belong to the customer, you measure once and reuse them on every order.

Now the payoff. In Orders, tap New order and pick the customer; their active measurement set comes up on its own, and TailorSync numbers the order for you so you never type one. Choose the type (custom, alteration or bulk), a priority and a delivery date, then add the garment either from your inventory or as a custom line. The VAT rate is fixed from your settings, so you cannot fat-finger it. Record the deposit the customer pays now and the method, and the summary works out the balance due. Tap Create and the order saves as Pending, reading Paid, Partial or Unpaid depending on the advance.